Frequently Asked Questions - ManBeast Beard Care


PRODUCT RELATED QUESTIONS

Q: How do I know which oil line is right for me?
A: We've developed a handy product selector to get you to the right place! Answer a few simple questions and you'll be directed to your ideal product match. From there - just choose your scent and we'll build a custom order just for you!

Q: Do you have a description of your fragrances?
A: Absolutely - you can find them right here.

Q: Is there a way that I can sample your fragrance before buying a product?
A: Unfortunately we do not have the capability to send samples. But we do offer a money-back guarantee if you are truly unsatisfied with our product. That said, we think all of our fragrances smell pretty damn incredible! Don't forget - unlike many other brands - you can always go au naturel with an unscented product!

Q: Are ManBeast products tested on animals?
A: Our Products are ABSOLUTELY NEVER tested on animals. EVER.

Q: Are ManBeast products Organic?
A: Almost always. Our number one priority is utilizing only the highest quality, most gently processed natural ingredients to formulate our products. This means using only cold-pressed-carrier oils and steam-distilled essential oils, along with unrefined butters and waxes. While more than 95% of our ingredients are also organic, we are occasionally forced to make a choice between processing method and the Organic label.

SHIPPING RELATED QUESTIONS 

Q: How much does shipping cost?
A: We offer free shipping and handling within the US on any order total of $49 or more. Shipping and handling on all other orders is a flat rate of $4.99.

Q: How quickly will I receive my order?
A: We process orders as quickly as possible (often shipping out the next business day). You can typically expect your delivery within 2-5 business days after placing your order. Products ship from Austin, TX or Nashville, TN so the further you are from those locations, the longer you should expect.

RETURNS/REFUNDS

Q: Can I return unused products for a refund?
A: Absolutely! If the product is unused and undamaged we will gladly take it back and refund you the entire amount of the product. In the event that you have opened or used some of the product, but are unhappy with it for any reason, please contact us at info@manbeastbeard.com and we promise to make it right! Please visit our Return Policy page for more information.